Welcome to SOL Perfume

Welcome to SOL Perfume. By accessing our website, browsing our products, or placing an order, you agree to comply with and be bound by the following Terms & Conditions.

Please read these terms carefully before using our website or purchasing any products from us.

1. General Information

SOL Perfume is a luxury fragrance brand offering perfumes, perfume oils, lotions, sprays, incense, wooden sticks, oud oil, and related fragrance products.

These Terms & Conditions apply to all visitors, customers, and users of our website and services.

By using this website, you confirm that you are at least 18 years old or using the website under the supervision of a parent or legal guardian.

2. Products & Descriptions

We make every effort to present our products, descriptions, images, prices, and fragrance details as accurately as possible.

However, product colors, packaging, bottle design, and presentation may appear slightly different depending on screen settings, photography, or product updates.

Fragrance perception may vary from person to person depending on skin type, body chemistry, temperature, and personal preference.

3. Orders

When you place an order through our website, you agree to provide accurate, complete, and updated information.

Once an order is placed, you may receive an order confirmation by email, WhatsApp, or another communication method.

SOL Perfume reserves the right to accept, cancel, or refuse any order for reasons including, but not limited to:

Product unavailability
Incorrect pricing or product information
Payment issues
Suspicious or fraudulent activity
Incomplete customer information

4. Pricing & Payment

All prices displayed on the website are subject to change without prior notice.

The final price will be shown at checkout before order confirmation.

Payments must be completed using the available payment methods on our website. Orders will only be processed after successful payment confirmation, unless Cash on Delivery or another payment method is clearly offered.

5. Shipping & Delivery

We aim to process and deliver orders within the estimated delivery timeframe shown at checkout or communicated by our team.

Delivery times may vary depending on location, courier service, public holidays, weather conditions, or circumstances beyond our control.

Customers are responsible for providing the correct shipping address and contact details. SOL Perfume will not be responsible for delays or failed delivery caused by incorrect or incomplete information.

6. Returns & Exchanges

Due to the nature of fragrance and personal care products, returns or exchanges may only be accepted if the product is unused, unopened, in its original packaging, and in a resalable condition.

Products that have been opened, used, damaged after delivery, or customized may not be eligible for return or exchange.

Return or exchange requests must be submitted within the allowed return period mentioned on our website or communicated by our customer service team.

To request a return or exchange, please contact us with your order number, product details, and reason for the request.

7. Custom & Personalized Products

Custom perfumes or personalized fragrance requests are created based on customer preferences and may require additional time for preparation.

Because these products are made specifically for the customer, custom or personalized items may not be eligible for cancellation, return, or exchange once production has started.

8. Product Use & Allergies

Customers are responsible for reading product information before use.

We recommend testing any perfume, oil, lotion, or fragrance product on a small area of skin before full use.

If irritation, allergy, or discomfort occurs, please stop using the product immediately and seek medical advice if necessary.

SOL Perfume is not responsible for allergic reactions, misuse, or improper application of products.

9. Website Use

You agree not to use our website for any unlawful, harmful, fraudulent, or abusive purpose.

You must not attempt to interfere with the security, functionality, or performance of the website.

Any misuse of the website may result in restricted access or legal action where applicable.

10. Intellectual Property

All content on this website, including the SOL Perfume name, logo, images, product descriptions, design, text, graphics, and brand materials, belongs to SOL Perfume or its respective owners.

You may not copy, reproduce, modify, distribute, or use any content from this website without prior written permission.

11. Limitation of Liability

SOL Perfume will not be liable for any indirect, incidental, or consequential damages resulting from the use of our website, products, or services.

Our total liability, if any, shall not exceed the amount paid for the product or service related to the claim.

12. Third-Party Links

Our website may contain links to third-party websites or social media pages.

We are not responsible for the content, privacy practices, policies, or actions of third-party websites.

Accessing third-party links is done at your own risk.

13. Privacy

Your use of our website is also subject to our Privacy Policy.

We are committed to protecting your personal information and using it only for order processing, customer service, communication, and related business purposes.

14. Changes to Terms & Conditions

SOL Perfume reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Any updates will be published on this page. Continued use of the website after changes are posted means you accept the updated terms.

15. Contact Us

For any questions about these Terms & Conditions, orders, products, or support, you can contact us through:

Email: Info@solperfume.store
Website: www.solperfume.ae
Instagram: www.instagram.com/solperfume.ae/
Phone / WhatsApp: +971 56 493 0480
Phone: +971 67 155 322

Last Updated

[22-6-2026]